Shipping & Returns
We ship Monday - Thursday to the Continental U.S.A. only. *All orders placed by 3pm Eastern time will ship the following business day with exception to UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select orders. Shipping costs vary depending on your exact location and shipping option. Shipping is not available on holidays and weekends. Contact us directly if you have a large order and would prefer a shipping quote.
Return Policy: You must report any damages, errors, shortages, etc. within 7 days from receipt of the product. Permission for any returned merchandise must be secured from our return department within 7 days of receipt. You must e-mail the refund request to firstname.lastname@example.org at which time the return instructions will be sent to you. The customer is responsible for getting the product returned unopened and undamaged. Shipping and Handling fees will still be applied and a 20% restocking fee will be also. COD returns will be refused.